Your rights to cancel
Under The Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within fourteen days – starting from the day after you take delivery of the goods (a “cooling off” period). You have the right to cancel for any reason without penalty. All items for return must be unused and undamaged and where possible in their original packaging.
If you wish to cancel a contract, please write to us, fax us or e-mail clearly stating your full details, invoice number and cancellation instructions. To cancel the contract, you must give us notice within seven working days starting from the day after you take delivery of the order.
Once you have cancelled the contract, you have a legal “duty of care” to take good care of the goods. You must return the goods to us at your expense to the address below – we would advise that you use a recorded-delivery service for small items and an insured courier service for larger items. Please mark all parcels clearly with your returns number.
Idealkit / JWA Electronics Ltd
Unit 17 / 18 Caker Stream Road
Mill Lane Industrial Estate
Tel 01420 483590
The full regulations can be viewed at http://www.hmso.gov.uk/si/si2000/20002334.htm