Delivery information

We deliver to 98% of UK postcodes next day free of charge 6 days a week (mainland only).

We can only offer delivery to Mainland UK as shown below.

Please ensure you choose a date at checkout and supply us a mobile number so we can contact you via text to give you more accurate delivery information and to ensure your order is handled effectively.

Exclusions and extras.

Disposal of Old appliance can be chosen at checkout and costs £19.99. Appliances must be de-installed and dry before collection

We want to offer our services to all customers in mainland UK, unfortunately some outer area Scottish Postcodes are charged a surcharge by our couriers. The following postcodes are : KW, IV, PH, AB, PA, DD, PH, FK, KY, where an extra £25.00 Delivery Surcharge is payable, This is at the checkout and product pages





You will receive a text message the evening before delivery with an approximate time slot for your delivery the next day. You must be in for delivery or redelivery charges will be incurred of £42.50.  Deliveries may take place between 0700 and 2030 hrs.  

It is important to note that goods are insured for any delivery damage. On delivery the delivery company will unpack for you to check prior to signing. Please ensure you check the item for any physical damage before you sign for the goods and if you experience any problems please call us whilst the courier is still there or sign as damaged. Damage reported after signature will not be covered. 

  • Items must be checked on arrival. They will be unpacked for you.
  • Items can only be delivered up a maximum of 3 Flights of stairs excluding American Style Fridge Freezers and Range Cookers which can only be taken up a maximum of 2 steps.We can only deliver items as far as they will fit, we do call customers before dispatch to make sure they are aware of this and to check measurements.
  • Our courier team will not unpack the items prior to bringing them into your property, or remove any doors from the item or property to get them in, but they will unpack once inside. This is to protect the appliance and also the customers property
  •  Please note, small items sent are sent with ParcelForce and only be delivered Monday - Friday.

If you require any further details please contact us.

Mon - Fri 9 - 5

Sat - 9 - 1

Telephone : 01420 483590

Free Phone : 0800 0928829

Email :


Thank you