Delivery information

We offer the following services for delivery to UK Mainland only.

Goods may be collected from our showroom. You will need to bring with you a copy of your order confirmation and ID.

All Orders must be accompanied by a contact Telephone Number so that we may contact you to discuss delivery.

White Goods:
Delivery will be made by our courier services. 

Upon receipt of goods you are required to unpack and visually inspect all units to ensure that no damage has occurred in transit. Any items with visible damage must be notified to us prior to signing and before the courier leaves. Please contact us on 01420 483590 prior to signing. Goods notified as damaged after acceptance / signature will not be covered for damage.

There are various options for delivery available at checkout including:

Kerb-Side Delivery Next Day if ordered before 12 Noon
This service provides delivery of your item to the nearest point of access to your home only. Delivered on the Next Working Day, Mon - Fri.These goods are strapped onto a plt and delivered to the kerb side.

Kerb-Side 3 Day Delivery

This service provides delivery of your item to the nearest point of access to your home only. Delivered within 3 Working days.   Goods are strapped onto a plt. Our courier will contact you directly to book deliver day and time slot. Therefore it is imperative that you supply  us with a contact phone number during checkout to avoid delays.
 
2 Man Delivery into Room of Choice

This is a 5 day delivery service where your items are delivered by a 2 man delivery team who will deliver the product into your room of choice and dispose of all packaging. Our courier will contact you directly to book deliver day and time slot. Therefore it is imperative that you supply us with a contact phone number during checkout to avoid delays.

2 Man delivery into Room of Choice + Disposal of Old Unit.
This is the same 2 man delivery service as above but we can collect and dispose of your old appliance. You are required to ensure that the old unit is disconnected from Gas, Electric and Water prior to arrival. Fridges / Freezers do need to have been de-frosted and be free of water.

Scottish Highlands
We can provide a next day and 3 day Kerb-Side only delivery service to Scottish address with AB, DD, KW, PA, PH, IV Postcodes.

Delivery will take place between 08:00 – 18:00 Monday – Friday.

You Must provide a Telephone number so that we may contact you to discuss delivery. Failure to do so may result in non-refundable delays.

Due to warranty coverage we do not ship to Channel isles, Northern or Southern Ireland.

It is your responsibility to ensure that you are happy with the condition of goods when signing for receipt. We cannot accept any claims for damaged items that has not been noted on the delivery consignment note.

Televisions and Electronics:
Goods will be despatched on the next working day for delivery on the following day via courier. 

Cameras are despatched via Royal Mail 2nd class (signed for) for delivery within  3 - 5 days

Please note that these prices apply to UK Mainland only.
Additional charges will be issued for Scottish highlands.

It is your responsibility to ensure that you are happy with the condition of goods when signing for receipt. We cannot accept any claims for damaged items that has not been noted on the delivery consignment note.

Please retain all inner and outer packaging in case a return is required.

Click here for a copy of our terms and conditions
Click here for returns information